FREQUENTLY ASKED QUESTIONS - COVID-19 & VIRTUAL Class
We have put together frequently ask questions by most students and will hopefully answer some of your questions. If you still need more information, please contact the office during working hour.
1. Is the school open ?
2. What time is the school open?
3. How can i get help if I think I might have COVID-19?
https://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert
Or call the COVID19 hotline
1800 020 080
Please see the website and you call the hotline
4. What if I do not have a computer or a tablet?
If you have the financial means to do so, you can also rent laptops and computers. Here are some suggested rental websites, but they are not endorsed by BIA. BIA has not worked with these companies and it is up to you to find the best deal for you.
https://www.abacusrentit.com.au/
5. What software do I need ? Do I have to pay for them ?
All of these programs are free for students.
6. What does my material fee cover during Virtual Class?
7. Can I still come to the campus to hang out with my Friends?
8. Will you be taking attendance for online learning?
9. What if I need to print things or get help with my visa or enrolment?
10. What if I want to return to my home country and leave Australia?
11. Will we still have assignments?
12. How do I get help with my assignments?
13. What if I don't like online learning?
14. What do I do if I think I might be sick or need medical help?
https://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert
Be sure to take your Overseas Student Health Coverage Card with you to the doctor or hospital.
15. Who can I talk to if I am worried and anxious?
See your GP and visit the government website for more information.
https://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert
Be sure to take your Overseas Student Health Coverage Card with you to the doctor or hospital.
16. What if I want to meet with a counsellor or school administrator?
17. What if I can't pay my tuition?
18. How long will we be doing online learning?
19. How can I can stay up-to-date on what's happening at BIA with COVID-19?
20. I am a new student. How do I register and do orientation?
21. These are online classes, does that mean I can do them anytime?
22. What if I am a new student and I am starting classes soon ?
23. Can I defer my studies?
24. What do I do when my course finishes ?
About VIRTUAL Class
1. How do I log into VLE (Virtual Learning Environment)?
2. What is needed to run desktop sharing?
3. Can I share a specific window when sharing my desktop?
4. Why is my microphone not working?
5. How do I mute/unmute myself?
6. Why can’t others hear me in the voice conference?
7. Why is there an echo in the voice conference?
In any event, we always recommend that you use a headset with microphone. This will ensure the best audio in a session.
8. How do I get the best audio?
Both these browsers support web real-time communications audio.